ZWO ASI294MC Pro Color Frozen Astro Camera 4/3 inch USB3.0 with HUB Deep Space Photography ASI294 MC Pro

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Product Description

ASI294MC Pro

ASI294 is the first camera in the world that equiped with SONY latest sensor IMX294CJK.

▶IMX294CJK

Diagonal 21.63 mm (Type 4/3) Approx. 10.71M-Effective Pixel Color CMOS Image Sensor, This is the official description on Sony website. In our effort, we remolded it to make it Diagonal 23.2 mm (Type 4/3) Approx. 11.71M-Effective Pixel.

▶High-Sensitivity Type 4/3 CMOS Image Sensor that Supports 4K for Astronomic Cameras and Industrial Applications

The “IMX294CJK” is the first in-house image sensor for astronomic cameras to adopt the Type 4/3 format, and realizes output of the number of pixels needed for 4K at 120 frame/s (in ADC 10-bit output mode, ASI294MC can run up to 25fps at 4k format base on USB3.0 bandwidth). In addition, use of a large-size pixel achieves SNR1s of 0.14 lx* which is very close to the value from ASI224(0.13 lx*)

▶Exceptional low-illumination performance

Exceptional low-illumination performance of SNR1s: 0.14 lx is realized by use of a large-size optical system and by expanding the area per pixel to 4.63 µm. This makes the IMX294CJK ideal for astronomic camera market applications that require low-illumination performance.

DDR Memory Buffer

ASI294 Pro camera includes one 256MB DDR3 memory buffer to help data transfer more stable and no amp-glow issue which is caused by the slow speed data transfer during reading out under USB2.0 Port.

DDR memory buffer is the main difference between ASI “Cool” and “Pro” cameras.

14bit ADC & 13 stops DR

ASI294 have 14bit ADC and it can achieve 13 stops dynamic range which is even better than ASI1600.

HCG Mode

HCG mode will be on whengainis higher than120, read noise will drop below2ebut same dynamic range(13 stops).

Full well Capacity

63700e full well, which is 3 times than ASI1600’s capacity. Even bright stars won’t saturate under long exposure.

This camera can achieve higher SNR(signal to noise ratio) with just one single exposure.

Reliable Mechanics

ASI294MC Pro has same mechanics as ASI1600 Pro. There are 4 screws seal the chamber. This structure has been fully tested and it is very stable.

Even with high humidity eviroment, ASI294MC Pro will still works fine without dew problems.

High QE

IMX294 sensor is a BSI(back-illuminated type) sensor and has very high QE(we suppose the QE peak is more than 75%).

Dark Current

The dark current of the ASI294 is a bit lower than the ASI1600 at same temperature, based on our test results.

Dark frame sample @ Highest dynamic range settings, 300s, -10°C, bin1. Please check the dark frame to make sure you fully know the performance.

USB 3.0 Port & USB2.0 HUB

USB 3.0 Port:Provide 5Gb bandwidth to make it possible for ASI294 Pro to run at 16 fps (14bit, normal mode) or 19 fps (10bit, high speed mode)  at full resolution(11.7Mega).

We recommends 12V at 3A~5A or more DC adapter for cooler power supply(2.1*5.5, center positive).

Battery from 9-15V is also suitable for cooling power supply.

USB 2.0 HUB:can connect with various accessories, such as filter wheel, guide camera and electronic focuser, so you can manage your cable better with USB2.0 hub. There are 2 short 0.5m USB2.0 cables coming with ASI294 Pro. The power of hub source from external power supply if you connect it.

Cooling System

ASI294 Pro has 2 stage TEC cooling system to enable very deep cooling (-35℃ below ambient). you need external power supply to power on the cooler. AC-DC power adapter is not included in this package.

Connecting Drawing

1. M43-T2 adapter

2. EOS-T2 adapter

3. 2”Filter (optional)

4. 1.25” T-Mount

5. 1.25” Filter (optional)

6. M42-1.25” adapter (optional)

7. T2 extender 11mm

Mechanical Drawing

What is in the box?

ASI294 Pro box includes all necessary cables, drivers, adapters, and manuals.

Notice：Cooled cameras need a 12v power adapter, If you don’t have one, please click this link to buy a 12V power adapter. There are 4 different standard for different country, please choose it carefully.

12V POWER ADAPTER

Camera technical details

Sensor: 4/3″ SONY IMX294 CMOS
Diagonal: 23.2mm
Resolution: 11.3Mega Pixels 4144X2822
Pixel Size: 4.63µm
Bayer Pattern: RGGB
Shutter:Rolling shutter
Exposure Range: 32µs-2000s
ROI: Supported
Read Noise: 1.2e @39db gain
QE peak: TBD
Full well: 63.7ke
ADC:14bit
DDRIII Buffer: 256MB
Interface: USB3.0/USB2.0
Adaptor: M42X0.75
Protect window:AR window
Dimensions: 78mm Diameter
Weight: 410g
Back Focus Distance: 6.5mm
Cooling: Regulated Two Stage TEC
Delta T: 35°C below ambient
Camera Power consumption: 650mA at 5V
Cooler Power consumption: 12V at 3A Max
Working Temperature: -5°C—45°C
Storage Temperature: -20°C—60°C
Working Relative Humidity: 20%—80%
Storage Relative Humidity: 20%—95%
Max FPS at full resolution:
10Bit ADC
4144×2822 19fps
14bit ADC
4144×2822 16fps
more resolutions are in software, support customize resolution.

Tax
The price list on our website is USD without tax
Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.

Warranty and Return Policy
We provide 2-year warranty for our products, we will offer the repair service for free within warranty period. After the warranty period, we will continue to provide repair support and service on a charged basis. We do not provide any replacement unless ZWO confirmed the product is DOA (Dead On Arrival).
This warranty does not apply to damage that occurred as a result of abuse or misuse, or caused by a fall or any other transportation failures after purchase.
Customer must pay for shipping when shipping the camera back for repair or replacement. If we confirm you can get a replacement, goods must be returned with all accessories, instructions, etc and must be suitably packed.
If you get a faulty camera, Please contact us as soon as possible. Please describe the problem in detail and we will do our best to help you solve the problem. Most instances perceived problems are simply bad driver install or software configuration.

Drivers and Softwares:

Our website has newest camera drivers and many DSO and Planetary capture softwares. Please make sure the newest driver and software has been installed before you start shooting

1.1 How can I check the shipping cost for my order?
You can add the items you want to your shopping cart, enter your country/state/city/postal code, and then view the shipping options and costs on the cart page. Before checkout, you can choose your preferred shipping speed/method/carrier.

You can also contact us and send us the item model, quantity, and shipping requirements. We will calculate the accurate shipping cost for you and inform you accordingly.

1.2 How are free shipping items delivered?
Items marked as "Free Shipping" on the product page mean you do not need to pay any shipping fees. This usually applies to buyers from any country (except for certain special countries or regions).

For free shipping items, buyers cannot choose the shipping method. We will select the shipping method based on the destination country.
Typically, we use standard surface shipping methods such as 4PX, EMS, or local postal services.
We may also use UPS, FedEx, DHL, Aramex, etc., depending on the specific order and country. The final choice is at our discretion. Regardless of the shipping method used, we will notify you upon dispatch and provide a tracking number and tracking website.

• Standard tracking website: https://www.17track.net/en
• UPS: https://www.ups.com/
• FedEx: https://www.fedex.com/
• DHL: https://www.dhl.com/

Please note: If you return an item (excluding quality issues or incorrect items), you will be charged for all shipping costs incurred, including delivery, return, and customs fees.

1.3 What if I want to specify a shipping method for a free shipping item?
If you want to specify a particular shipping method (e.g., UPS or DHL) for a free shipping item, please contact us before placing your order. You will need to pay additional shipping fees, and we will ship via your preferred method.

1.4 What if I buy multiple items, some with free shipping and some that require shipping fees?
You can place your order as usual. You only need to pay shipping fees for the non-free shipping items.
If you want to specify a shipping method or have other special requests, please contact us.

1.5 How long does it take to ship my order?
After receiving your order, we need some time to process it.
Orders received before 5:00 PM China time will be shipped within 3 days.
Orders received after 5:00 PM China time will be shipped within 4 days.
Orders placed during Chinese public holidays may be delayed by 1–2 days (due to courier holidays).

1.6 When will I receive my package?
Delivery time varies depending on the shipping method used:

• 4PX, Postal Services, EMS, etc.: about 15–25 days
• UPS: about 7–15 days
• FedEx: about 7–10 days
• DHL: about 5–9 days

These are estimated times. Actual delivery is subject to the carrier's schedule.

If your package tracking has not been updated for a long time, please contact us.
If you haven't received your package after a long period, please contact us.
If there are any other irregularities, please contact us.

Please note:
After we ship your package, it may take 2–3 days for tracking information to become available.
Based on our experience, packages shipped to South America and Central Asia typically take longer.
Shipping around public holidays may result in delays due to carrier workload.

If delays occur, we kindly ask for your patience and understanding. We share the same desire as our customers—we hope every package is delivered quickly and safely.

If you want a faster and more secure delivery, we strongly recommend choosing UPS, FedEx, or DHL.

1.7 What does it mean when tracking shows "Label Created" but the order hasn't shipped yet?
When we provide a tracking number, your package has already left our warehouse.
However, the tracking status may show "Label Created" or "Awaiting Package" because the package is still en route to the courier's sorting facility.
Due to China's vast geography, transit between cities can span over 1,000 km, so it takes time.
It may also be undergoing export customs clearance. Your package should be delivered soon.

If your tracking status doesn’t update for a long time, please contact us.

1.8 What if my package needs special delivery instructions or other requests?
If your shipment requires an invoice to be attached, special packaging, delayed dispatch, or other requests, please contact us.
We will do our best to accommodate your needs and provide the best service possible.

1.9 About receiving the package
Whether you sign for the package personally or through a representative, it is considered as acceptance of the package, the quantity, and the included items.
To protect your rights, we strongly recommend recording a video while opening the package and verifying it against the order and packing list.

1.10 I don’t live in China. Can I have my order shipped to a Chinese address?
Yes, you can. Just place your order and provide a Chinese recipient address.
For orders shipped within China, we do not charge any shipping fees. If your item shows a shipping fee, please contact us to have the fee waived.

You are responsible for all applicable taxes and fees that may be imposed by your country or region, including but not limited to import duties, value-added tax (VAT), customs handling fees, and other similar charges.

These import duties, VAT, and customs fees are not included in our product prices or shipping charges.
We have no control over, and cannot predict, these charges or how they will be collected—whether they will be charged at the time of delivery or through other means.

Customs policies vary greatly by country. Some countries (such as Brazil, India, etc.) strictly enforce high duties and additional taxes.

It is your responsibility to check with your local customs office before purchase to determine what additional costs may apply.

Customs fees are usually charged by your local courier or postal service, often at the time of delivery or pick-up. The shipping carrier (especially UPS) may also charge brokerage or clearance fees for handling customs on your behalf. These are not unpaid shipping charges and must be fully covered by you.

If the package is returned, held, or destroyed due to the buyer’s refusal or failure to pay customs duties, any resulting costs will be borne entirely by the buyer. These costs will be deducted from your refund.

1.1 What is your return policy?
I ordered the wrong item/size, or I changed my mind—can I return it?
I received the item but decided I don’t like it—can I return it?
I received the item but found it’s not suitable for me, or I found a better option—can I return it?

In the above cases, we accept returns within 30 days of receiving the item, provided that the product is in brand new and unused condition.

• Buyers must apply for a return and send the product back to us within 30 days of receipt.
• You are responsible for all return shipping costs.
• We will deduct the original shipping cost incurred to deliver the item to you.
• We will deduct 4% for credit card or PayPal transaction fees.
• If you choose to receive a store credit instead of a refund, we will waive this 4% fee.
• If the returned item shows signs of use, a handling fee may be charged.

If the returned item is damaged, missing parts, or shows excessive wear, we reserve the right to reject the return and no refund will be issued.

1.2 Where should I send the return?
Please contact us for the correct return shipping address. (The return address may not be located in Mainland China.)
Please ensure the item is properly packaged and that the original product packaging is not damaged.

Important: Do NOT return the product to the sender’s address shown on the parcel. You must contact us first to obtain the correct return address. Unauthorized returns may be lost or undeliverable—any such loss will be fully borne by the buyer.

1.3 Can I return or exchange the item after 30 days?
For any reason, we do not accept returns or exchanges after 30 days.
30 days is considered a very reasonable and standard return period for online purchases.

1.4 What if I received a wrong or defective item?
Please contact us within 3 days of receiving the item and provide photo evidence or a clear description of the issue. We will promptly send a replacement item.

If you return the item to us:

• Please use the least expensive shipping method.
• We will reimburse part of the shipping fee from your original order as compensation.

If you’re unable to return the item or don’t know how to ship it, please contact us—we may provide a free return shipping label.

1.5 How will I receive my refund? How long does it take?
We will process the refund within 7 days of receiving your returned item.
Refunds are usually issued via the original payment method.
Processing the refund involves internal verification and approval by management, so we appreciate your understanding and patience.